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Complaint Details
Pending

Hyundai Motors Ltd

Posted byvibin.s 
Organization / Product Details
Organization Name
Hyundai Motors Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating3(in a scale of 1 to 10)
Name of the Company Employeevijay sanker 
Complaint Details

my complaint is in the non releasing of my old car exchange bonus with out genuine or valid reasons.
i have given the mail which i send to the company.........



VIBIN.S
"Pournami"
Haritha nagar cross road-3
Cochin University. .P.O.
Kochi-22, Mob;94473 96757
Email;vipinsivaraman@gmail.com


Hyundai motors India ltd
Chennai

Sir,

Sub; regarding the exchange bonus of my vehicle no.KL:-7 BE 5081

I have sent many mails to your various offices stating that my exchange bonus is withholding without seeing the realness of my claim. I am sending the situation details for your kind consideration.

*, 2006 Dec first week I visited the popular Hyundai showroom with my fiat make UNO car for an enquiry about purchase of a SANTRO xing XL

*, 2006 Dec 20th VIJAI SANKER of M/s POPULAR Hyundai introduced Mr. SAFER ,a car broker listed by popular and he offers me a price of Rs 40000/-to my UNO

*,on 22nd of Dec VIJAI convinced me that ,the offers like exchange, corporate bonus ,and free insurance will be available only up to Dec last and you have no big loss ,because of getting effectively Rs 50,000 if we add the exchange bonus to the old car.

*, on 29th of Dec I agree to exchange UNO car by believing the words of VIJAI and placing the exchange amount as advance for SANTRO

*, On 1st Jan 2007 I have taken delivery of SANTRO and got RC no: KL-7 BE 5081

*, after one month I contacted the Popular Hyundai, and they told me that exchange bonus will be getting in three months of time.

*, I contacted them frequently and all the time they replied to wait for two weeks

*, on June 2007 I received a call from Hyundai that they have not received the proper papers and if I am submitting the same they will release the exchange bonus.

*,I contacted SAFER and at that time only I came to know that the car is not sold in time and the SAFER hold the car in workshop due to some spares non availability, and later after four months he sold to another broker SANTHOSH and the name transferred only on 26 th of July 2007.

*, I collected the name transferred RC book and send it to you through VIJAI.

*, but last month I came to know that I was in a trap and my exchange bonus being in loss due to the problem of these intermediaries. (company says i am eligible for the exchange bonus only ,if i sold my car with in three months from the date of my new car purchase)

All these problems are due to the spares non availability and low demand of second hand fiat cars in kerala. You can contact all the persons involved in this deal through their mobile.

VIJAI SANKER -9995499992, SAFER 9846025417, SANTHOSH -9847072397

Vehicle details

UNO
R C NO
KL-5 F 2222
CHASIS NO
PAU003788
ENGINE NO
7002989
Present ownership(from 26/7/07)
SANGEETH SALI
KAIPPOORATHIL
KOLLAKA
PANMANA
KARUNAGAPPALLY

SANTRO
R C NO
KL-7 BE 5081
CHASIS NO
MALAA51HR6MO16296
ENGINE NO
G4HG6M016083

Present ownership(from 1/1/2007)
Vibin.s
Pournami
Haritha nagar cross road-3
Cochin university.p.o
Kochi-22

Hopping you will understand my situation/problem and help me to be a happy customer of Hyundai family always........

Thanking you

S/d
Vibin.s


 

Solution of your complaintrelease my exchange bonus as early as possible 
Actioni am going to serve a legal notice to hyundai motors 
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