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NOKIA

Posted byASHISH JAIN 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mailtudor_meerut@nokiacareindia.com 
Product/Service Descriptionnokia 6300 ( bill no. - 10921 )
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeemr. varun and ( mr. rahul jain -owner ) 
Complaint Details

Complaints on "NOKIA 6300 HANDSET"
Read more complaints on this Company

NOKIA 6300 HANDSET
IMEI NUMBER :: 00631311401955


Posted: 27-1-2008 BY ( ASHISH JAIN : FASHION DESIGNER , MEERUT )

DEFECTIVE PHONE

Complaint Rating: 100 % unsatisfied


I purchased Nokia handset 6300 in 11 /march/07 from that time i have been facing problem in its ringer.i overcome my problem to retailer “ dial & click “ (m/s sardar ji fones , abulane , meerut….) and retailer advised me to contact with Nokia Care Centre. I contacted to my nearest Nokia centre ( TUDOR AIRLINK , 82 BEGUM BRIDGE CROSSING , MEERUT - 250001……). (036343506). The care centre send my mobile to noida for repair.. I got my mobile after 7 days . but they said that ur problem is not genuine.. after few days I faced another problem in my handset ..i cant hear caller’s voice while call in progress ,, or some times caller cant hear my voice whenever calls in progress,, I again contact to nokia care centre and overcome my new problem..they said that we changed ur mic. Bcoz ur handset is In guarantee period… but day after day in regular intervals again and again I face same problem in my handset . AGAIN AND AGAIN I went to same nokia care centre
….after 4 time repair from that centre they affiance me get my handset swapped from noida care centre bcoz they r unable to rectify the problem .I would therefore,request Nokias higher Authority to replace my phone immediately under intimation to me.

CONCLUSION : IF NOKIA IS NOT ABLE TO RECTIFY MY GENUINE PROBLEM AND THEY KNOW THAT THE HAND SET HAS PROBLEMS , THEN WHY THEY DIDNT SWAP MY HANDSET AND NOT GIVE ANY POSITIVE RESPONSE..THEY ALWAYS SAID THAT NEXT TIME NEXT ..TIME AND NEXT TIME , ,, THAT NEXT TIME NEVER COMES IN THESE 9 MONTHS .
...IN MY HANDSET JOBSHEETS I HAVE WRITTEN COMMENTS SO MANY TIMES THAT I M NOT SATISFIED WITH UR SERVICES...
MY REST OF FAMILY ME,BERS HAVE NOKIA HANDSET BUT THEY DINT HAVE ANY PROBLEM BUT THIS HANDSET IS REALLY ( STUCKKED BONE IN MY NECK ) .I hope Nokia will look after my case VERY SERIOUSLY so that i can get replacement of my set immediately….

I M POSTING THIS COMPLAINT SECOND TIME BECAUSE I DINT GET ANY RESPONSE FROM UR SIDE

I HAVE GIVEN MY HANDSET SO MANY TIMES

MY JOB CARD NUMBERS are as follows :
1. 070331/209
2. 070514/105
3. 070622/59
4. 070808/60
5. 070402/108
6. 070903/100
7. 070831/143
8. 071217/25



ASHISH JAIN..
FASHION DESIGNER, MEERUT..
akj_designer@yahoo.com.
29-c /1 , JAIN NAGAR , RAILWAY ROAD MEERUT


 

Solution of your complaintMY HAND SET SHOULD BE REPLACED BECAUSE , IT IS CREATING PROBLEM FROM FEW DAYS OF PURCHASE , AND GIVES DIFFERENT REGULAR PROBLEMS AT REGULAR INTERVALS... MT JOB SHEET NUMBERS ARE PROOFS OF IT .... YES IT SHOULD BE REPLACED..  
ActionI WILL NOT PURCHASE NOKIA HANDSET IN FUTURE AND SPECIALLY (THE EXPENSIVE ONES....) 11,100 RUPEES IS NOT THE MINIMUM AMOUNT TO SPEND ON MOBILE ,, AND IF MY PROBLEM WILL NOT SOLVED I CAN GO TO CONSUMER COURT ALSO , BECAUSE I KNOW THAT MY PROBLEM IS GENUINE ... 
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