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Complaint Details
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NOKIA

Posted byVishal Talreja 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mailvishal.r.talreja@in.standardchartered.com 
Product/Service DescriptionNOKIA N70, INVOICE NO. 989 Yash Electronics
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeVarious 
Complaint Details

I have given my Nokia N70 Handset to Nokia Care Centre at Xpert Cellular Services, G-5, Empire State Building, Ring Road, Surat in the first week of December. They tried to repair it 2-3 times but could not succeed.

On 20th December it was forwarded to Delhi. Again I received it back on 7th Jan. I used it for two days and again the same problem was recurring. So, there was no option but to give it back to Nokia Care for proper repairs. Again they tried to repair it but this time also could not suceed. Again it was sent to Delhi for repairs on 10th january.

Till date there is no response as to what is the current situation and the exact date of returning it.
I am really sorry to have purchased a Nokia Instrument and will spread this message to all people known to me regarding Nokia’s inability to repair its own instrument and ofcourse for the worst customer service without any responsible revert.


I really do not know whether my cell is under repair or getting it replaced. I think Nokia people are doing experiments on my Handset

 

Solution of your complaintReplacing my Handset with a New one or giving my my valuable money back  
ActionI will file complaints with maximum sites and go on to file a suit if need be. I will also ask all people known to me to buy other than Nokia products 
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