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Complaint Details
Pending

Vodafone

Posted byDeepak 
Organization / Product Details
Organization Name
Vodafone
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionjanuary bill for postpaid connection
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeePiyush 
Complaint Details

The january bill includes around 300 call charges. The other party had switched off his mobile and all my calls which were returned with the message "mobile unavailable/switched off" was charged. The customer care says those were valid charges and the other party had not switched off his mobile. 

Solution of your complaintCharge back. They compensate the amount they charged falsely in my next bill or return the money to me if I am no more there customer.  
ActionI have to file a case in the consumer court and with the telecommunication authorities. 
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