SUBJECT: BROCKEN HEADLIGHT GLASS
I have purchased Bajaj discover DTS-i 135 motor bike from nearest showroom SARATHY MOTORS located at Karunagappally. (Kollam.DT, Kerala STATE) on 22 JAN 2008. and found the Headlight glass broken. Please not that the vehicle is not met with an accidents or any type of pressing from my side, it is clear that the problem is due to some kind of misalignment or manufacturing defect
During the PDI time I have not noticed the above mentioned problem, after i found the problem, matter was reported to your service department (Sarathy Motors, Karunagappally Branch) and they have examined the bike for two days and they couldn’t found any reason. And they have verbally agreed that the problem is not from any kind of mishandling of the bike, but they are not willing to give report in writing and also replacement of the defective part.
Note: I am ready to send the vehicle to you for any type of test or examination
Your urgent attention is required for finalize the issue and your earliest response in this regard will be highly appreciated.
Thanks and best regards.