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AIRTEL

Posted byRajat Kapur  
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptioncustomer service
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintOther 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMadhusudan (Shift manager) durgesh (customer service rep) 
Complaint Details

my Airtel mobile -9810123391 had ISD and conference facility activated .However without any notification. airtel disconnected my conference facility ,and when I spoke to Customer service regarding the same Not only they were rude but also they couldnt give me any valid reason for the same insted they ISD and confernece facility cant be activated at 1 time . so i had to get my ISD deactivated to use the confernece and vice versa.
 

Solution of your complaintcustomer should be informed if any service is deactivated 2nd customer should not be given options for service that either you can use this service or that service  
ActionMove from airtel  
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