|Reason for Complaint||Other |
|Complaint Rating||8(in a scale of 1 to 10)|
|Name of the Company Employee||Madhusudan (Shift manager) durgesh (customer service rep) |
my Airtel mobile -9810123391 had ISD and conference facility activated .However without any notification. airtel disconnected my conference facility ,and when I spoke to Customer service regarding the same Not only they were rude but also they couldnt give me any valid reason for the same insted they ISD and confernece facility cant be activated at 1 time . so i had to get my ISD deactivated to use the confernece and vice versa.
|Solution of your complaint||customer should be informed if any service is deactivated
2nd customer should not be given options for service that either you can use this service or that service |
|Action||Move from airtel |