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Reliance Communications

Posted byKamble Vilas Sukhadev 
Organization / Product Details
Organization Name
Reliance Communications
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Organization e-Mail 
Product/Service DescriptionIdivision at DAKC. My complaint is that i had recharge my voucher on 17/1/2008 of 105/- & 99/- Rs. stc for free reliance night calls after successful recharge my balance was 900/- Rs. but next day i saw my balance being cut short with 30/-Rs. I had registered my complaint to that effect my complaint no.62256
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have been regular subscriber of reliance Infocomm now Reliance Communicatios over the years and worked for the company in Broadband division at DAKC. My complaint is that i had recharge my voucher on 17/1/2008 of 105/- & 99/- Rs. stc for free reliance night calls after successful recharge my balance was 900/- Rs. but next day i saw my balance being cut short with 30/-Rs. I had registered my complaint to that effect my complaint no.62256870 the representative assured me of resolution after 48 houre. Later on i called again i was told that my 30/- Rs. being cut for Reliance world i told that representative that my mobile LCD screen was faulty for more than six months and hence i even could not see incomming or outgoining mobile nombers being flashed on my screen so again i registered a fresh complaint on 30/1/08 complaint no. 62908862. today i called again for solution the concerned person assuring me that 30/- being cut was correct as per his technical team i even confirmed him that i can present my mobile for cross verification if it LCD screen working or not but to no avail. 

Solution of your complaintI firmly believe that being aggrieved party company shoul credit Rs. 30/- in my account for wrong deduction from my account. 
ActionI have not yet about line of action may be i switch on other service provider. 
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