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Complaint Details
Pending

Airtel

Posted byv.anand ram 
Organization / Product Details
Organization Name
Airtel
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintPrice 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeVijaya 
Complaint Details

I have a prepaid connection with Airtel.I suddenly receive a message saying that I have subscribed to the background music service and they start deducting Rs 40 for various services which I have not asked or volunteerd for.I went and met the customer care executive at the Airtel Relationship office and I was promised that the service would be withdrawn and the amount deducted would be restored within 24 hours.It is more that three days and nothing has happened.The Airtel executive Vijaya gave her contact number as 9972397300.She is disconnecting all calls and refusing to pick up the phone and all attempts to contact her on phone has failed 

Solution of your complaintRestore the amount deducted and cancel the service that has been operationalised without my request 
ActionTake it up with reginal manager if that is going to work 
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