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Ezeego1

Posted byTirthankar halder 
Organization / Product Details
Organization Name
Ezeego1
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionAir Ticket( Deccan flight -> Bangalore to Kolkata
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating9(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I had tried booking an airdeccan ticket from Ezeego1.com on 4th Jan 2008 for sector Bangalore to Kolkata, but it gave a failure on the payments page. i was surprised when the amount of Rs.7187 was deducted from my credit card ( Ref Number: 74477488006003859689089) . I immediately called customer care and they informed me that it was a booking failure and that the amount would be refunded back to my credit card within 7 working days. After 7 working days, I again called them, they said to wait for 72 hours. From that time onwards till today 5th feb 2008, 1 month has passed and despite my everday communication by phone , mail, nothing has happened till now. I am really tired of all this. Everyday some call center guy assures me that it will be dealt with in 72 hours. Nothing at all has happened. Kindly tell me what i can do. My number is 9886064478. 

Solution of your complaintRefund the money back to my credit card account 
ActionI would file a case against ezeego1 
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