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Complaint Details
Pending

Mandovi Motors Hunsur Rd Mysore

Posted byM.S.Tejasvini 
Organization / Product Details
Organization Name
Mandovi Motors Hunsur Rd Mysore
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionAlto LXI
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr. Vikas Shetty 
Complaint Details

It was a regular 3rd free service on 15th Dec 2007, they broke the central locking horn during the service and since it was under warranty, they had to replace, which was relaced after prolonged wait and arguments on 25th Jan 2008 for which they took the warranty card and brochure of the Nippon central locking system on 19th Dec 2007 and claim to say they have never asked for it. Later the Manager involved in the same and are now under a different version saying they have returned the same.

Its a 2 year warranty card and my car is just 11 months old now. A small part replacement under warranty took about one and a half month. Now will they search for my booklet and warranty card in an year when the warranty lapses?  

Solution of your complaintVery bad service, and a rude executive cum Service Supervisor Mr. Vikaschandra Shetty should be given a warning letter for his misbehavioural talks and should apologise for the same (written document, duly signed by his authorities) and should make provision to get me another copy of the same and bear all the invonvinece caused by this stupid act of their employee.  
ActionI will surely raise my voice in Consumer Court and also file a legal complaint for the same. 
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