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Complaint Details
Pending

Indian Railways

Posted byHenna Misri Chowdhry 
Organization / Product Details
Organization Name
Indian Railways
Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintSafety 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeNone as of now 
Complaint Details

On 13th Feb my daughte , husband and I boarded the mumbai bound Rajdhani express ,train number 2952 . We were travelling in the A 4 coach on berth 43 and 44( my daughter is 3 and shares a berth with me). During the night we switched on the nightlamp which is assigned to each berth . These are the newly designed ones which have a greenish button to switch them on/off and the lamp is behind a glass shield in a hollow in the wall. before sleeping my daughter switched it off and put her hand on the place where the glass shield should have been but the bulb was naked and hot. She burnt her thumb , got a blister on it and was in pain through the night.
 

Solution of your complaintA measure to ensure that such safety norms are followed without fail. Also a written apology from the Indian Railways. 
ActionFile a PIL 
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