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ICICI Bank

Posted byJyoti Gunjute 
Organization / Product Details
Organization Name
ICICI Bank
Organization e-Mailcustomercare@icicibank.com> 
Product/Service DescriptionI have taken home loan fron ICIC on floating rate of interest on may 2007, the rate of interest was 10.25,but in july it has been change to 11.25 as rate of interest had rised At present ICICI have offered 10.5 % to the new customers, but this rate of int is not applicable to the existing customer. If the rate rises it is applicable but if it is lower then why it is not appliacable
Warranty Status
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I have taken home loan fron ICICI on floating rate of interest on may 2007, the rate of interest was 10.25,but in july it has been change to 11.25 as rate of interest had rised. At present ICICI is offering10.5 % to the new customers, but this rate of int is not applicable to the existing customer. If the rate rises it is applicable but if it is lower then why it is not appliacable 

Solution of your complaintEither the rate of interest should remain constant as per the RBI Rule, & if at all they are lowering the rate of interest then it should be applicable to the custoemers who have availed loan on floating rate of interest. 
ActionNot Decided 
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