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Complaint Details
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Maruti Udyog Ltd

Posted byA.Varatharaju 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMaruti Swift - VDI
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating8(in a scale of 1 to 10)
Name of the Company EmployeeMr. Sasikumar - ABT Maruti Dealer- Arumbakakm Chennai 
Complaint Details

I have purchased the Maruti Swift VDI Model in Jan-2008, in Coimbatore at ABT Maruti and I gave it for the first free service at Chennai - ABT Maruti dealer in arumbakkam. When I got back the vehicle form dealer, I surprised to note that the Key is not entering freely and could not take out even if you enter with some force.
When I verified I found the Key got bent. I have informed to the dealer and he is not knowing the importance of the complaints againt the service 

Solution of your complaintThe drivers used by the dealers for collecting / droping the vehicle does not trained properly about the handling methods of the vehicles.  
ActionI will send the similar mail to MD of Maruti Udyog, as I have very high regards on MUL products and services.  
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