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AIRTEL

Posted byAKSHAY NAGEWALA 
Organization / Product Details
Organization Name
AIRTEL
Organization e-Mailxxx@xxx.com 
Product/Service DescriptionAIRTEL BROADBAND AND TELEPHONE SERVICES
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr. Sandeep Mishra F.O.S Code: 61049 
Complaint Details

THIS MESSAGE IS TO INFORM YOU ABOUT HOW CHEATER THE AIRTEL COMPANY IS. ON 27/12/2007 I APPLIED FOR AIRTEL BROADBAND SERVICES THROUGH THEIR EXECUTIVE UNDR THE NAME OF "AANANDA INTERNATIONAL". I WAS PROMISSED THAT THE CONNECTION WILL BE SERVED TO ME WITHIN SEVEN DAYS FROM THE DATE OF PAYMENT.

THE PAYMENT WAS MADE BY ME ON THE SAME DATE WIDE CHEQUE NO. 165615, CORPORATION BANK PAYABLE AT JAIPUR. FUTHER I WOULD LIKE TO INFORM YOU THAT TWO MOUNTHS HAVE BEEN PASSED NEITHER THE CONNECTION HAS BEEN SERVED TO ME NOR I HAVE RECEIVED THE REFUND. I MADE SEVERAL PHONE CALLS TO THE EXECUTIVE AND HE IS CONTINEOUSLY PROMISSING THAT THE CONNECTION WILL BE SERVED TO YOU SOON.

Rs. 500 IS NOT A BIG AMOUNT FOR ME BUT ITS THE MATTER OF WRONG COMMETMENT BY THE EXECUTIVE. JUST BOOKING THE CONNECTION IS THE MAIN AIM OF THE EXECUTIVE AND THEY ARE NOT AT ALL RESPONSIBEL WHETHER THE CONNECTION BOOKED BY THEM IS ACTIVATED OR NOT IF NOT THEN WHETHER THE CUSTOMER HAS RECEIVED THEIR REFUND OR NOT.

I AM TOO DISAPOINTED WITH THE BEHAVIOUR AND THE SERVICES OF THE COMPANY. HOPE POSITIVE ACTION WILL BE TAKEN AGAINST IT. SO THAT IN FUTURE NO OTHER CUSTOMER IS MISGUIDED JUST TO SELL A CONNECTION.
 

Solution of your complaintWILL RECEIVE MY REFUND WITH PANELTY. 
ActionWILL SEE THEM IN CONSUMER COURT. 
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