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Complaint Details
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BSNL

Posted byL. prathap nathan 
Organization / Product Details
Organization Name
BSNL
Organization e-Mail 
Product/Service Description
Warranty Status
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMR BORAHA 
Complaint Details

I Am a troubled customer of cellone the problem of mine is i have taken the post paid connection of cellone in the 325 scheme in tezpur (assam) i was using it for the last 2 years but as i heard the Rs 100 scheme of cellone i immediately applied for it in the month of november 2005 but my sim has not yet been converted to the said scheme and the security deposit which i have paid has not been adjusted in my bill and more over i am getting the montly rentel of Rs 325 where as i have to get Rs 100 as the rentel i am 16 kms away from the local bsnl office and have been to the office of the senior accounts officer twice he says the this is delt by the exchange people i went to the exchange of bsnl and met the JTO he said that this is delt by the accounts office then i went and met mr boraha in the accounts office he said that it is delt by the telemart departement which issues the forms this has become the routine there is no one to guide me proprely and there behaviour is so rude that i feel hurted . By all this troubles i thought to opt for reliance post paid connection and applied for it the moment i get the sim from relience i would cancel cellone service and would never opt this service in my life. 

Solution of your complainti dont know 
Actioni would go to the court 
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