Sub: Regarding complaint against videocon TV and your authorized service centre.
With due regards I would like to inform you about your worst maintenance service in Ghaziabad Sahibabad). It’s so worst that I cannot tolerate now, so am writing you the details:
Brond: Utsav 14 Color
Date of Purchase : 30.10.05 , Invoice No.: 11982
Name Dealer: Ram Watch & Electronics (A-111,Shyam Park Extn, Sahibabad,Ghaziabad, Ph: 2630723)
I lodged a complaint against my videocon TV on 31.12.05. On 03 Days of Complain one person named as Mr. Harsh from quick services (Auth. Service Centre, estd. Shyam Park Extn. Sahibabad, Ghaziabad) came in my house and he tried his best but he didn’t got any solution to repair and he tell that one parts of your television can not work and it may able to change and called that next day dated 04.01.06 I am change the parts, In this way I am waiting that person but can not come till 05.01.06 in this way I am contacting the workshop and ask the reason of not coming , The person was say “that above parts of your TV can not available in my workshop & main Service center Ghazizbad also” When I am asking how many days take you for this correction, the person was said “I will not abe to say anything.
So, Sir I want to inform the above problem. Pl. Salve it as soon as possible
Ajay Tripathi C/O Sh. Bijendra Singh
H.No.759 ,Jhandapur, Near Ambedker park