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Complaint Details
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NOKIA

Posted byabhishek gaurav 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionnokia 6600
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeenokia care rudrapur 
Complaint Details

Dear Sir
I bought Nokia 6600 on 17 Feb 2007.Intially there were problems of battery backup . the complain were registered at rudrapur nokiacare on 29 /9/07 . nothing happened. again complaint was registered on 19/10/07. nothing happened. meanwhile there were problems of insert sim and i again complained on 30/12/07 . nothing happened . then i went to haldwani nokia care on 10/2/08. then my phone was sent to L3 delhi. then after 15 days on 25/02/08 my phone was swapped without my consent. and the phone was still in warrenty period. this swapped phone is more than 4 years old.
for the last 5 months the phone was not with me as it was under repair. and without any satisfactory response from nokia care. in the end when warranty was to expire i am given a very old phone that too not in a good working condition.
i am very much disappointed and disturbed as after buying a very good cell phone at a cost of Rs8200 i could not avail any service through this phone
I feel cheated and harassed by the nokia care and request you to look into my problem and help me to restore my faith in nokia phones
 

Solution of your complaintget my mobile replaced 
Actioni will consult higher authorities 
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