Truck into the dealership for steering "recall" part. During this service, the mechanic broke a part, (steering gear box), and the dealership resuses to fix it at their cost. I had to get a part and have an indipendent shop fix it. That shop showed me what the dealership had done to break this part.
Solution of your complaint
I will never give my business to that dealership again.
I have already taken the action, as I can not wait for the process to move through, as I have to have a car to drive.