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Complaint Details
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Air Tel

Posted bySatish 
Organization / Product Details
Organization Name
Air Tel
Organization e-Mailsugv@email.com 
Product/Service DescriptionAir Tel Sucks!
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeAir Tel Customer Service 
Complaint Details

When I signed up for Air Tel Post Paid Mobile connection, as usual the world was promised! and they also said that I need to pay 1500 extra for roaming connection! I promptly did that since, I keep travelling frequently. When I send them a request thru SMS to activate my roaming (since I have already paid my 1500 deposit), I get a message to call up customer service! When I did, they tell me to deposit 12,500!!!! This is absolute stupidity! Even Hutch charges 5000 for international roaming!

After that AirTel customer service has contacted me 6 times, to "evaluate" there service, and I gave them the worst rating possible! Still the "feedback" has not reached the top management and they have shamelessly pocketed my deposit for which no service is being given. If I am to donate this money and interest therein, I would rather do so to an orphanage than Airtel!

This is Airtel service in Bangalore (Karnataka). I plan to soon switch over to Hutch and drag them to consumer court if my deposit is not duly returned with Interest! 

Solution of your complaintAirtel either, 1. Calls me and fixes the problem OR 2. Refund me the deposit (which they have no right to hold) 
ActionDisconnect there service soon. 
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