When I signed up for Air Tel Post Paid Mobile connection, as usual the world was promised! and they also said that I need to pay 1500 extra for roaming connection! I promptly did that since, I keep travelling frequently. When I send them a request thru SMS to activate my roaming (since I have already paid my 1500 deposit), I get a message to call up customer service! When I did, they tell me to deposit 12,500!!!! This is absolute stupidity! Even Hutch charges 5000 for international roaming!
After that AirTel customer service has contacted me 6 times, to "evaluate" there service, and I gave them the worst rating possible! Still the "feedback" has not reached the top management and they have shamelessly pocketed my deposit for which no service is being given. If I am to donate this money and interest therein, I would rather do so to an orphanage than Airtel!
This is Airtel service in Bangalore (Karnataka). I plan to soon switch over to Hutch and drag them to consumer court if my deposit is not duly returned with Interest!