|Posted by|| |
|Organization / Product Details|
|Organization e-Mailfirstname.lastname@example.org |
|Product/Service Description||i have not got IDEATV setting..even the speed of my gprs activated internet is deadly slow. service is not even of average kind.|
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||girls and javed, aslam |
ever since i asked for the GPRS activation my trouble and anger began. setting for idea tv is not sent to me and my GPRS activated internet accessibility is deadly slow. when enquired about the cause no cc executive talks in a problem solving manner.sometimes mobile popps "balance is not enough to access the net."
|Solution of your complaint||clear cut instruction and detail about cost of the service as well as details about the deduction must be sent.
2. CC executive must be trained enough to provide information about everything asked
3 . setting must be sent before activation and charges must be applied only when setting is sent. |
|Action||i ,ll sue you the consumer court , will inform to electronic media and will tell all my close ones, relatives and students about your bad service. |