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Complaint Details


Posted bycapt N M Manoj kumar 
Organization / Product Details
Organization Name
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Organization e-Mail 
Product/Service DescriptionNOKIA N70ME,IMEI NO:3562940115529,complaint no:216343506/070814/82 dated 14Aug2007
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employeebindal trading co 
Complaint Details

NOKIA N70 ME purchased on 30 may 2007 from bindal trading co silligudi,after one month stoped functioning and was handed over to BINDAL TRADING CO for repair/replacement as it was under warranty .they handed over it to SHANTI TELE SOLUTIONS,spectrum house ,sevoke road ,siligudi under job sheet no:216343506/070814/82 dtd 14aug 2007,the target delivery date was 21sep 2007.After prolonged persuation finnally the set was repaired and handed over on 06 Apr 2008. though i was promised by mainbrach culcutta that itwas a new replacement which been provided .On receiving the set i found out that only the IMEI NO:bearing sticker has been changed and no new replacement done.It was the same old set.On enquiry from NOKIA CARE SEVOKE ROAD it was intimated that only the mother board was replaced and set remains the same.Since a considerable time elapsed in the process of repair there are lot of scratch marks on the set especially on the display pannel which is disheartning cause i had handed over a brand new set.aTLEAST NOKIA CARE should have had the courtsy to hand over my set in the same condition given tothem. The promised replacement of old set with new set not done. 

Solution of your complaintreplacement of the set with brand new set 
Actioncourt case  
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