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Complaint Details
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NOKIA

Posted bysunil kumar.s 
Organization / Product Details
Organization Name
NOKIA
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionnokia n73
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr.naveen 
Complaint Details

dear sir


i have purchased nokia n73m phone on 19th december 2007. it was automaticaly switching off so ihave been visited nokia care in marthalli.thy have tolled me that it is becouse of software problum it was on 20th of february and on 01st of march they have change the sotware and given then i found the front camera is not working. immediatly i toled them the problum then they said it will take 4days, they have given me one more job sheet having no.288343506/080301/52. after 4 days the tolled me that they will replace the mobaie and the same day night 8.30 they had given me aused hand st of the same model. i said no i nowants any usd set or give me my new hs after repair. sir u tell me y should i give my new hs and take used one, it was the case i should have brought used hs by paying 3k to 5k.. they have given me the last date by tomarrow(13.03.08) . if they are not giving me a new hand set by tomarow i will go legally. it is so pain full. why should i struggle so much.

thanking u
urs truly
sunil kumar.s  

Solution of your complaintthey should replace the handset with a new box piece.  
Actioni will go legally 
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