BSNL Cellone postpaid connection. SMS is not going out. to any of the numbers and from any handset. Tried all sorts of settings and including changing the message centre number as requested by the BSNL call centre advice. Still unable to send messages. It just says :Failed to send message" Filed complaint on 12th March 2008 atlast and the compaint number is c1200142. Till now no action taken .
Not Under Warranty.
Reason for Complaint
10(in a scale of 1 to 10)
Name of the Company Employee
Iam unable to send the sms from my BSNL mobile since 11th of March 2008. After trying all possible issues like changing the handset, trying different numbers, calling the callcentre and changed the message centre number as per their advice. Afteralll this atlast filed a complaint (c1200142) on 12th March 2008. Followed up thrice a day and nothing happend. Till today they just say we have forwarded the complaint and we are not able to talk to anyone except the stupid call centre people.