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Complaint Details
Pending

Airtel
While a fast loan payday loans honest lenders.

Posted byDebendra 
Organization / Product Details
Organization Name
Airtel
While a fast loan payday loans honest lenders.
Organization e-Mail123@airtel.com 
Product/Service DescriptionPrepaid connection document processing(
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating4(in a scale of 1 to 10)
Name of the Company Employee121@airtelindia.com,pv.mukundan@bharti.com,alakananda.walia@bharti.com 
Complaint Details

This is Debendra Nath Mohanta,having mobile no 9831617532.This is pre-paid connection I had taken around 10 days back from airtel outlet in city center-saltlake(kolkata).I am unable to access my incoming calls from yesterday.I have sent 3 emails to airtel without any reply.

Complaint-1:No reply for email

When I called them came to know that my supporting document has not reached the airtel and when I tried ask the customer representative(Nivedita ) why it has not reached almost after 10 days.I was told to contact the outlet.

Complaint2:What type of service is this.After more than 10 days within same city document is not getting processed.In stead of expediting their internal process,the customer executive instructed me to contact the outlet.
Horrible service. 

Solution of your complaintProper process in place and before removing any facility,they need to inform the user before hand. 
ActionI will escalate the case within Airtel and if required I will sue against the outlet 
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