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Complaint Details
Pending

Vodafone

Posted byMohit 
Organization / Product Details
Organization Name
Vodafone
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionUnstoppable Disturbace
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMr Shashi Menon: Head Customer Service- AP 
Complaint Details

I am subscribed to the ECS facility. Inspite of that I repeatedly hear the message everytime I call "your Vodafone connection is currently active however please pay your outstanding to avoid any disconnetion". I have callec many many time to Customer Service no one are there to hear .. they kept me on hold for 16-15 minutes. After 5-6 unsuccessful calls, suddently my calls stopped reaching Vodafone customer care itself. You spend 10 minutes pressing various options on the Customer Care Line Voice menu but the calls lands ina vain.  

Solution of your complaintProactively look into and charge the customer bills accordingly. Give the warning twice or thrice and stop doing that there after. Above all, keep someone to hear what customers saying. 
ActionI will continue with the connection 
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