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Reliance

Posted byrahul jitani 
Organization / Product Details
Organization Name
Reliance
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Reason for ComplaintPrice 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

Hi,
I was using reliance broadband prepaid since February 2007, my monthly expenditure was around Rs. 550 per month and had the option of multiple speed upto 1 mbps. I was very happy with the services, then in september 2007 reliance cust care called to convert to postpaid. they told me my monthly expense would be Rs.750/- and would get 2 mbps speed and would be unlimited download or upload. they called me 4 times to get converted to postpaid. eventually i did and on 22 september 2007 my service started and than on 26 sepetmber i get a call from rel cust care that my bill was for 4200/- i was stunned by this. i called rel cust care they told me that i have been billed for every MB i have downloaded ....this was never told to me before i kept on complaining to no effect .they called and called i told them to rectify my bill to no effect . last week some one came to my house nd told me that i had to pay rs.940 and my services would be restoured however today i got a letter from their lawyer to pay Rs.8000 odd within 14 days or come to court .... i dont know what to do ...i have been cheated 

Solution of your complainti dont know 
Actiongo to consumer court 
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