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Complaint Details
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Infiniti of Coconut Creek

Posted byDave Fraley 
Organization / Product Details
Organization Name
Infiniti of Coconut Creek
Organization e-Mailbilly@877infiniti.com 
Product/Service DescriptionInfiniti G-35
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeDerek Jones 
Complaint Details

I leased an infiniti G-35 Oct/20/05 from Coconut Creek Infiniti. I recently found out the car was re-painted and with body work done to several parts of the car. The trunk of the car is starting to rust and the rest of the car has air pockets in the paint that will start to peel (according to the body repair man at the infiniti dealer). The service department at the dealer told me that the factory warranty was no good now that the car was repainted. When I purchased the car, I asked the salesman if there was any chance that anything was wrong with the car or had previous damage. The salesman assured me that any previously damaged cars were sent directly to the auction and not sold at the dealerís lot. I was also told that the car had a full factory warranty which turns out not to be true. I informed the general manager about my problem who assured me that they would switch me out to a comparable car. When I went in to take care of this, one of the general managers told me that I would have to put another $5000 down on another car to keep my payments the same or have my monthly payments go up $110 on the same car that I have. I informed him that there should be no reason why I should have to put out more money because of their mistake. He gave me two choices, either put down more money or keep the car I had. I feel this is a case of fraud considering they told me nothing was wrong with the car and also sold it to me with a factory warranty that is no good. 

Solution of your complaintbuy back the car in the amount of my payoff and refund my $2750 down payment or exchange the car with a comparable car without out of pocket expense to me and with no increase in monthly payment.  
ActionWill file a law suite 
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