Hi , In one of the disgusting experiences I have ever had ICICI bank literally speaking cheated my money , bluffed me and harassed me .. . In the month of January I had applied for a home loan from ICICI bank for an amount of 2050000 . They had sanctioned my loan amount and debited my account with 5900 as processing fee ( on the 25th of January ). The sales executive promised to re -imburse the processing fee if the amount was not disbursed to the promoter in time and guarenteed the amount would be disbursed within a few days . For the past 2 and half mths the sales executive kept telling stories that the amount would be soon given .... but he never did ... even the officers of the bank were rude in their approach and never told me the true status . Now one fine day we managed to catch hold of the sales executive and he then tells a new story that the amount cannot be approved for the building as there are some legal constraints for the same . So he kept bluffing us for the past 70 - 75 days . He never gave us the sanction letter too till then .... He finally gave us in writing that he would be getting the re imburrsing the money from ICICI Bank as thats the rule ... we never trusted him and took it in writing ... Later the amount never got re imbursed ..thus i approached the manager sales Mr Rahul dehury ...a very rude and unruly man .... who misbehaved heavily . later having shown the proof I had with me ...he initially tried coaxing me and taking away the letter from me .... i never obliged ....Though he then said he will see what can be done he has done nothing about it ... This rahul dehury and his sales executives are big time burglars and playing with the faith and ahrd earned money of we middle class people . I appeal to all to help me with suggestions to teach these people who have been doing these mal practices and destroying the reputation of ICICI bank .
Solution of your complaint
getting my money back and penalizing Rahul Dehury .