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Maruti Udyog Ltd

Posted byDr. Narayan Chandra Chatterjee 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionMaruti Swift VXI
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintQuality 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company Employee 
Complaint Details

I pruchased a maruti swift VXI on 26th of April, 2008 since the very next day I found noise from front doors. I is coming on slight rough highways too. Its very irritating. Immediately I went to Tara automobiles, Abohar, Punjab (dealer) for the check-up. They convienced me that it (noise) will be stop after driving it (car) for a month. But it didnt stop. I made a complaint, which was responded soon by marutiudyog Ltd. I went to Chandigarh (250 Km) for check-up. Mr. Sudhir Aggarwal, the area manager tried to convince me that its a psychological problem with me and not a problem of my car. i was very upset with his conversations, so I went to another dealer-cum service centre (Chittosho), at Mohali. They got the sound and temporarily rectified the problem. After a month, I again got the same sound. After visiting several times to my local dealer (Tara-automobiles, Abohar), at last I made another complaint. Another new area manager came, but could not rectify the problem. My car is at service centre now. 

Solution of your complaintI dont know. But before a solution, one should first diagnose the problem. 
ActionAt last, I will prefer CPA. 
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