This is Anish Chauhan (Thane)CALL PLACED AT 973-227-9323 urchased a Nokia - N70 Handset in September 2007 and was working well till February. It never had any damage. But suddenly it showed Memory Card corrupted, I went to the Nokia Care (Shop # 3, Nr, CitiBank, Mulund Station Road, Mulun - (w)) Spoke to the customer service, thry did said that their is a problem with the Memory card and they need to Upgrade the Mobile Phone, Which Took 45 Minutes at the store. I purchased another Memory Card and when inserted in the Same Mobile Handset it again shown Memory Card Corrupted and This was on the 3/03/2008. I resubmitted the Phone on 05/03/2008 and i was informed by the customer service that it will take 1 week for the Handset to get repair. I did a Follow and there was no response from Nokia Care. then on 15/03/2008 i got the mobile phone, but it was again hanged and was not displaying any Features on it. At the same day 15/03/2008, i return the phone to the Nokia Care and i was informed that ll get a replacement in abt 10 days. Now today is 03/28/2008 and their is no sign of Phone get repaired or replaced. I did a follow with Nokia Care (Mulund) and spoke with Joseph (Manager) on 03/26/2007 and was informed that the staus is still showing "REPAIR". He said that he will call me in an hour time, but he did not turned up. When i call and spoke to Mr. Gurmeet (Cust Service Rep) and he was very rude to me. He state If you any more please call the Head Office at PH : 66607525 ext. 116, we dont know much about your mobile.
I Called the Head Office about 12-15 times and was on hold, but the Customer service was botherless to answer my call . Now I have no idea where is my mobile and whom to contact, People at the Nokia care are so rude.
I faced a Lots opf Problem with Nokia : I lost all the Contact Numbers, I lost My money in buy 2 Memory cards and they are not ready to give a replaced Memory card as well though it was a problem with the mobile, I lost all the important contact Numbers, and i wasted a lot of time in follow and travelling all the way to mulund everyday.
Nokia care is not the right word fior the service centers.