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Videocon International

Posted byVINOD A. PARATE 
Organization / Product Details
Organization Name
Videocon International
View all Complaints against this organization
Organization e-Mailcorpnrd@vedeoconmail.com 
Product/Service DescriptionVIDEOCON 34" CTV 8502QS
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeDIRECTOR OF THE COMPANY 
Complaint Details

I HAVE PURCHASED VIDEOCON 34" CTV SET MODEL NO. V29CTV8502 FROM YOUR DISTRIBUTOR M/S FAIRDEAL ARCADE , DHANTOLI, NAGPUR ,VIDE CR.NO. 4793 DTD. 27.03.08.

I AM NOT SATISFIED WITH THIS SET WHICH HAS SEND BY YOUR DEALER. IT HAS SOME TEQ. PROBLEM WHICH HAS BEEN KNOWN BY US.

MENTIONED MODEL NO. CTV8600QS ON WARRANTY CARD VIDE SRL.NO. 110308010127306307 WHICH IS RECIVED WITH THE SET BUT I HAVE PURCHASED MODEL NO. CTV8502.

I AM PERSONALY VISITED THE SHOWROOM ON 28.03.08 AND LOGED THE COMPLAINT TO MR. VIJAY-REPRESENTIVE - I REQUEST THEM TO CHANGE THE CVT SET AND THEY HAD AGREED DUE TO SOME TEQ. PROBLEM.

TODAY I HAVE TELEPHONIC CONVERSTION WITH MR. JEEVAN -SAME COMPLAINT LOGED TO THEM AND REQUEST TO CHANGE THE CTV SET BUT HE DISAGREED AND SPOKE RUDELY WITH ME.

I REQUEST TO YOU KINDLY TAKE ACTION WITH THE DEALER AND CHANGE CTV WITHIN THE 24 HORS. OTHERWISE I WILL LOGGED THE COMPLAINT TO CONSUMER FORUM/MEDIA AGAINST DEALER FOR CHEATING WITH CONSUMER.

PL NOTE FRESH REMOTE IS NOT WORKING PROPERLY.

VINOD PARATE
57, WEST BALAJI NAGAR,
MANEWADA ROAD,
NAGPUR.  

Solution of your complaintKINDLY REPLACE TV SET - NEW SET TO BE REQUIRED  
Action I WILL LOGGED THE COMPLAINT TO CONSUMER FORUM & MEDIA ALSO FOR CHHITING WITH THE CUSTOMER. KINDLY REPLACE THE SET WITHIN 24 HORS. 
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