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Complaint Details


Posted byAnoop Murali 
Organization / Product Details
Organization Name
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Organization e-Mail 
Product/Service DescriptionI have an airtel post paid connection but when I go to pay my mobile bill the service provider refuses to give me reciept,whereas I need a receipt to submitt in my company for claiming my telephone reimbursement.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeePoorna 
Complaint Details

I have recently taken a airtel mobile post paid connection bearing number 9980945432, now that I am due for paying my mobile bill I was told by the executive at the counter that I will not be given a reciept for the same inspite of my paying in cash,whereas I require a receipt as I need to submit the same in my company for claiming the reimbursement for the same,hence I contacted the airtel customer service at 121 and I was told by the floor manager Poorna that they will not give a reciept on the spot because of environment reasons and she told me about some online procedure for the same which I was unable to understand, I have also faced a simillar problem with AIRTEL in the past as I had paid the deposit for activating my ISD conection at one of their outlets and the executive there promised to activate the same in 24 hrs whereas the same happenned after 3 weeks of my continuosly calling up the Airtel customer care.hence I request the intervention of consumer redresal in assisting me to realise my rights as a customer. 

Solution of your complaintI need a hard copy reciept for the payments I make 
Actionif the problem is not solved I would like to find out as what my legal standing on the same is 
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