|Reason for Complaint||Product Durability |
|Complaint Rating||7(in a scale of 1 to 10)|
|Name of the Company Employee|| |
I had got my nokia phone intument repaired from nokia service centre at Rawdon street, kolkata.
A part called PWB FLEX 1LM was replaced which worked only for 3-4 months and the service centre now disowns any responsibility. They are willing to replace the part but at my expense and with 30days warranty only. If this the duerability of nokia spare parts how can one afford.
Service centre refuses to talk further on it and very rudely conveys that we shud speak to nokia only.
|Solution of your complaint||Replace and repair the instrument without any costs and delay |
|Action||bad publicity for nokia thru word of mouth or thru press |