Sub:- Complaint against fraud with me by Sahni Communication Paitala
My self is Piyush Rana and my phone no is 98154-30600. Few days ago i convert my Post paid connection in Pre Paid connection of Life Time. For this i gave my request dated 27-3-08 at ur Patiala Branch SAHNI COMMUNICATION, D.L.F. COLONY, PAITALA. There i met Miss MANSI and she got 190 Rs for clear my Post paid bill and i gave her 190 and get acknowledgement of Rs 190/ with sr no. 18618-. Then she got 295/- for Pre Paid LIFE TIME Connection and i paid 295/- and got another reciept of Rs 295/-with sr no.18532. After 48 hours my new sim of prepaid has been active and then i call to customer care to know my connection plan. They told me ur Plan is normal and of Rs 98/- and valitiy will be 29 April 2008. I told them that i got LIFE TIME PREPAID. They advised me to go to the AIRTEL OFFICE from where u got the sim and pay ur amount. Then i went to SAHNI COMMUNICATION they said its our HO mistake we cant do anything for u and u have to contact at 121 customer care. Its wasting my time as well as yours and give me mentally harrasment too.
Pls help me in this matter and provide me my LIFE TIME CONNECTION.
Pls take early attention at this matter
Waitng ur reply......................
Mb- 9815430600, 9217217796
#125-26, St No. 22,