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Complaint Details
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Tata Teleservices

Posted byMs Gulabi H Potty 
Organization / Product Details
Organization Name
Tata Teleservices
Organization e-MailAppellateAuthority. kerala@tatatel.co.in 
Product/Service DescriptionTata Indicom Wireless Service
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeMr Pramod Pillai, Mr Surya Vaidyanathan 
Complaint Details

Tata Teleservices associates in Alappuzha took Rs 1625 in cash(Rt No 2529 dated 25/5/06) assuring me to install wireless Tata Indicom wireless phone in my house at 7/722 , Thathampally, Alappuzha but defaulted in providing the services as promised knowing well that signals were not available in that area. Repeated requests through personal visits, phone calls, e-mail messges and fax messages were ignored even by their nodal officer and so called appellate authority in Kochi and the refund is yet to be reveived by me though there were promises galore. 

Solution of your complaintRefund of my deposit with compounded commercial interest and an apology for the trauma resulting from such unethical and deceitful action 
ActionApproach higher ups in Tata Teleservices, Dot grievance cell and/or legal action for punitive damages 
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