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Complaint Details

Maruti Udyog Ltd

Posted byAashish Jetly 
Organization / Product Details
Organization Name
Maruti Udyog Ltd
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionAlto LXI
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintPerformance 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeRohan Motors, Ghaziabad 
Complaint Details

Date of Delivery : 26 June, 07
Dealer : Batra Auto Co.
Code : 5803
Dealer Address : 14/1, Milestone , M. Road, Faridabad.

I have purchased an Alto LXI in June, 2007.From the day one it has lots of problems, regarding performance and noise. While driving the whole car makes noise, the glass of front door windows keeps on vibrating producing unwanted noise and there is lot of sound coming from the steering and suspension.

From the first day the performance of the car was not at all satisfactory. At the time of service it was told to the Service dealer (Rohan Motors, Ghaziabad), For performance, he mentioned that it will improve after third service and regarding noise he mentioned that it will come in this car model and nothing could be done in regard to noise.

After third service also the performance has not at all improved. When it was communicated to the service dealer they mentioned that they have done their best and it cannot be improved further than this. I have compared the performance of the car with other cars of same model and there is a big difference.

From last so many years I am using maruti vehicles and this is the first time that I am facing this. It was not expected from a company like maruti which talks about giving quality products to the customers. I am not at all satisfied and even not getting good response from your service dealers. Being an old customer I want to know if you as a company can do anything in regard to this.


Solution of your complaint 
ActionI will go to consumer forum 
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