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Complaint Details


Posted byLt.sarath chand 
Organization / Product Details
Organization Name
View all Complaints against this organization
Organization e-Mail 
Product/Service Descriptionairtel prepaid connection 9893723583
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating7(in a scale of 1 to 10)
Name of the Company Employeecustomer care executives in indore 
Complaint Details

i am an airtel prepaid customer with number 9893723583, and my name is Lt.sarath chand. i got a message on my airtel message on 4 april that if recharge is done for Rs.333 we would get full talk time of Rs.333. i did the same and got Rs.333 transferred from my idbi in favour of airtel. i received only Rs.266 talk time value instead of Rs.333. and the customer care executives say that this offer is not valid if recharge is done through internet banking. this wasnt intimated to the customers before hand that the recharge will not be successfull if the recharge is done from internet banking. please help me out so that i get my talk tiem which i deserve. WHEN RS.333 HAS BEEN GIVEN TO THE AIRTEL, THEY ARE SUPPOSED TO GIVE ME TALK TIEM OF 333 IRRESPECTIVE OF THE MODE OF MY PAYMENT. IF THEY ARE NOT SATISFIED WITH THE MODE OF PAYMENT, THEY SHOULD INFORM ME THE SAME BEFORE GIVING ME REDUCED TALK VALUE 

Solution of your complaintfirst of all i should be given my full talk value as claimed by the company. and later on, i need a compensation for the amout of time i wasted in this process which lasted for more than 48 hrs, and the money i wasted on internet to lodge complaints against them and in roaming around airtel offices. 
Actionif the problem is not solved i would like to proceed legally agaisnt the company for the fraud the company is doing. my point is that, "the company received Rs.333 and i should get a value of Rs.333" 
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