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Complaint Details


Posted byNeaza.A 
Organization / Product Details
Organization Name
Product/Service DescriptionCR01-08-13356684641
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating5(in a scale of 1 to 10)
Name of the Company EmployeeAREA SALES MANAGER 
Complaint Details

Ref: CRN: CR01-08-13356684641 /DT18/3/08
At the time of enquiry, from the showroom we were informed that since no discount could be given for Indigo CS, the accessories may be provided at a discount price. Thus the seat cover and National Panasonic music set was offered and we had given the amount for this
Seat cover at a discount price of Rs2500
National Panasonic of Japan make for Rs 6750-
Seat cover was there when they supplied the car, but the music set was not. We had to call many times to get the set fitted. It was really a cheat. Seat cover of Rs 2500 was offered and we got a seat cover of Rs 1500.And National Panasonic of Japan make was offered and we got a “Panasonic” (duplicate set of china make) (what we get at Ernakulam foot path for less than Rs1000) of which FM radio was not of any use due to absence of antennae and no remote control .

When we told this to the local sales area manager he said, if we could pay excess money they could give us a Blupankt music set. Actually we have been already cheated for Rs 7000/- and again asking for extra money.


Solution of your complaint THEY could arrange to give us a National Panasonic Japan make as promised for this amount or atleast a pioneer set for this amount.( We are not in a position to pay for something which we had already paid )or could refund the money after taking the set back?.  
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