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Complaint Details
Pending

IRCTC

Posted byPinaki Roy 
Organization / Product Details
Organization Name
IRCTC
Organization e-Mailcare@irctc.co.in 
Product/Service DescriptionRailway ticket booked but not delivered through internet, payment has been debitted from my SBI A/C.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeCustomer Care of IRCTC 
Complaint Details

Dear Sir,
I tried to book one ticket through irctc.co.in from Hasimara to Durgapur by Alipurduar - Ranchi Exp. using my SBI ATM cum Debit card (Debit card No. 6220180615200033996) though the amount Rs. 276.00 has been debitted but due to some error in network connection I failed to get the ticket. My SBI A/c No = 00000030036736490, Debit Card No: and Trancsation detail are:
08-Apr-2008 (08-Apr-2008) POS PRCH
6220180615200033996 809921468424 2001 276.00

Please do the needful so that I can get the refund of Rs. 276.00.
Thanking you,
Pinaki Roy
 

Solution of your complaintRefund of the money, as Ive booked another ticket Booking details: PNR No 6314145354 Train No 5762 Train Name APDJ RNC EXPRES From HSA To DGR Date 13-4-2008 Class SL Boarding Point HSA Reservation Upto DGR Quota General S# Name Age Sex Seat/Berth Coach Status 1 PINAKI ROY 32 Male 0000 RAC 29 Total Fare 00000256  
ActionI will convey it to the Railway minister 
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