i am a user of airtel prepaid card living in Ordnance Estate, Ambarnath Dist. Thane Maharashtra. the problem now a days i am facing is that i am not able to make calls after evening. the message displayed is error in connection/network busy.
also, the area i live in has very low strength of network as compared to other mobile phone networks. if i want to make a call, i have to hold the handset out of the window (the only one where network is available). also, i have to keep my handset there always. in short, i am using my mobile phone as a landline!!!! when contacted to the customer care, they say that since the area i m living in is under ministry of defence, there is no solution. if this is so, how other operators are able to provide their services without any problem?