|Posted by||lakshay gupta |
|Organization / Product Details|
|Organization e-Mail||not working |
|Product/Service Description||complaint about poor network|
|Warranty Status||Do not know.|
|Reason for Complaint||Customer Service |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||R.D. Sharma and mr. umesh |
i am facing the problem of poor network problem of MTNL prepaid mobile connection trump.
i am in paschim vihar and as and when light goes off the network also goes off.
when i talked to mr umesh and mr r.d.sharma they cited various reasons and promised me that problem will be sorted out.but still after 2 months the problem continues and today when i tried to contact mr r.d.sharma he did not pick up the phone and switched it off.
kindly help me in this matter.
|Solution of your complaint||i want monetary claim for the mental disturbance caused to me and the time and money wasted in calling my clinets again and again due to poor network and also want improved services. |
|Action||i will file application under RTI act and will also approach the media to defame the MTNL |