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Complaint Details
Pending

AIRTEL

Posted byAshok S. Bhadange 
Organization / Product Details
Organization Name
AIRTEL
View all Complaints against this organization
Organization e-Mail121@airtelindia.com 
Product/Service Description airtel postpaid connection
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeNapolian Larsen 
Complaint Details

dear sir ,

I mr.Ashok Bhadange have purchased a airtel corporate postpaid card in dec-07
from the date of the purchase i am not getting proper servive from airtel whatever
they committed me while purchasing the card .i am not geting my hard copy of itemized
billing statement which i am supposed to get on the end of every bill cycle , then also i have paid my bills of the months jan and feb ,but now i am fed up by calling cust. care executives
and requesting for my billing staements ,they constantly giving me wrong information regarding my bill.They promised me severel times that i will get my statement in 2/3 days ,but i have not got any single copy yet.
on sunday 13-04-08 i called up custemer care of airtel from my no.9987501080 and spoke with the executive
Mr. Napolian Larsen at 1.36 pm but he didnt cleared my quries ,and misbehaved with me on the call,
he spoke very rudly and used bad words which is very unproffesional ,he even refused to provide information about his name and my query . i was shocked by tis kind of treatment.

i requst the concern authority to look after this matter , i am waiting for justice.  

Solution of your complaintGetting billing statements on time and the needful action aginst the custemer care executive Napolian Larsen 
Actioni will lodge official complaint against airtel and their executive for improper service and misbehaviour 
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