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Airtel

Posted byMprvittal 
Organization / Product Details
Organization Name
Airtel
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Organization e-Mail 
Product/Service Description
Warranty StatusDo not know.
Complaint Details
Reason for Complaint 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeCustomer Care 
Complaint Details

While taking my sim card I paid Rs500 as a deposit. I was with in the bill plan CUG249. In between I changed my bill plan to AES249. Again I want them to convert my bill plan to CUG249.Now Airtel people are asking me to pay Rs500 as a deposit again. What happened to my previously paid amount. Its not adjusted in the any of my bills. I want to know what happened to my previous deposit.
 

Solution of your complaintLet them convert my bill plan to CUG249 and my deposit should be Rs500 in my account. 
ActionI will change service without paying any amount to airtel. 
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