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Complaint Details
Pending

Ward Edmond

Posted byLisa Slatter 
Organization / Product Details
Organization Name
Ward Edmond
Organization e-Mail 
Product/Service Description2002 Gm Montana
Warranty StatusNot Under Warranty.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeStu 
Complaint Details

I leased a 2002 Montana and have had if for 3 years now. I have had on going problems with this vechile. The gas tank needed to be replaced, the air conditioner gone after 1 year, I was going through a wheel bearing at approx. every 15,000 km. The back wipers will not work. Just before Christmas my engine light came on and I took it to Canadian Tire and they diagnosed it with the head gasket gone and the cylinder heads. My vechile currently has 107,000 km and I realize I am over the warrany. Who really buys a vechile to has basically the motor go at this many kilometers. I have talked to several other garages and they said I should not be worrying about this until at least 250,000kms. I asked Ward Edmonds if they could help me out and the answer was no. I called Head office and was told that htere was nothing they could do for me. I just feel that this is really unfair and this is an on going problem with this vechile. Canadian Tire has said that they have to replace at least 6 motors for the Montana vechile in the last 6 months. That this is a real problem. I was just wondering if you can help me. 

Solution of your complaintProbably nothing. I would hope that I could get some help with GM. 
ActionI would take Legal action because this needs to stop and they need to recognize that there is a problem with this vechile. 
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