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Complaint Details
Pending

IFB

Posted byROMA DHAMIJA 
Organization / Product Details
Organization Name
IFB
View all Complaints against this organization
Organization e-Mail 
Product/Service Description
Warranty StatusUnder Warranty.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeMR. AGARWAL, COSTOMER CARE, MR ANAND AREA MANAGER  
Complaint Details

I HAD BOUGHT MY IFB WASHING MACHINE ON DIWALI,IT IS CREATING PROBLEM SINCE THAN FIRSR TWO OF ITS PARTS WERE BROKEN AND AFTER SOOOOOO MANY CALLS TO MR AGGARWAL ND MR ANAND THE MACHINE WAS REASSEMBLED (WHICH WAS LEFT OPEN AT MY PREMISES FOR 13 DAYS,)AFTER 23 OR 24 DAYS IT WAS PUT IN WORKING ORDER,AND ASSURED ME THAT NW IT IS RUNNING OK,BUT AFTER ONE DAY ONLY IT START LEAKING ,I AGAIN CALLED AND A NUMBER OF ENGINEERS VISITED ,ND SUGGESTED THERE POINT OF VIEWS WHICH WERE ALL DIFFERENT ND TILL NW IT IS LEAKING ,NO BDY PICK UP THE PHONE AS THEY HAD RECOGNIZED MY NO.,AND IF THEY PICK UP THE PHONE THEY DIDNT TALK ND JUST HOLD, TILL NW NO BDY HAS COME TO MY RESCUE .TELL ME WAT TO DO
 

Solution of your complaintCHANGE THE MACHINE 
ActionDNT KNW NOW,BUT DEFINATELY SOMETHING HAS TO BE DONE 
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