|Reason for Complaint||Other |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Priya |
I had airtel postpaid connection. One day Priya from vodaphone called me up and offered me a new Vodaphone corporate plan scheme. She said this scheme is not available on voda stores. and they will send thir person to collect the documents from my place that is from IIT Bombay Powai. I liked the plan and took two new postpaid connections on my name. They told that since the two sims are on same name i have to submitt documents as only one copy.
Both sims were dilevered to me on 16th April.
One of them is working but the other doesnt and they say i have not submitted the documents.
When i call Priya she says your documents have been forwarded so your sim will be activated by evening latest.
Each time she says that and nothing happens.
|Solution of your complaint||If documents need to be resumbitted they should send their person to collect them again.
They say go to voda store and submitt the documents and i have no time to do that.
They should give me compensation for the mental harassment. |
|Action||I feel cheated and can i can see nothing that i can do exept going to voda store myself. or see my 600Rs. go waste. |