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BSNL DataOne

Posted byAyuu Sharma 
Organization / Product Details
Organization Name
BSNL DataOne
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Organization e-Mail 
Product/Service DescriptionINSTALLATION ADDRESS: M/S VNA SOFTWARE SOLUTIONS PRIVATE LIMITED B-157 FIRST FLOOR SEC-63, NOIDA-201301, REGISTRAtion no: NDA/S62/33/315package code: ONEIND, DEMAND NOTE NO.:2235568, MOP:CC, PLACE OF PAYMENT:CNTR2, DEMAND NOTE DATE: 18/02/2008Applied for the telephone connection in Sec -63 Noida..But after too many visits and calls..its been 3 months we have got no positive response fom their end.
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating1(in a scale of 1 to 10)
Name of the Company EmployeeJTO / SDO BSNL Office Sec-62 Noida 
Complaint Details

INSTALLATION ADDRESS: M/S VNA SOFTWARE SOLUTIONS PRIVATE LIMITED B-157 FIRST FLOOR SEC-63, NOIDA-201301

REGISTRATION NO: NDA/S62/33/315

PACKAGE CODE: ONEIND

DEMAND NOTE NO.:2235568

MOP:CC

PLACE OF PAYMENT:CNTR2

DEMAND NOTE DATE: 18/02/2008

COMPLAINT DETAILS

Applied for the telephone connection in Sec -63 Noida..But after too many visits and calls..its been 3 months we have got no positive response fom their end. The cost effective BSNL line for internet is must for us as we keep getting problems from Airtel end. We already have two DSl lines from them but pathetic service. I used MTNL dsl in delhi and have another office in Himachal that runs on BSNL DSL; i must say very good speed and data transfer.

As we were told in 2-3 weeks they will get line installed but nothing happened even if there was no iunderground witring done before I hope three months is enough time to do that when we know in the next street they have such lining or wiring done.

JTO Sec-62 Ph No:0120-2052002 either never picks up the phone or if we call their main office they say we need to talk to him or SDO even after continuous trials none of them have responded back. 3-4 times when we could get a hold of JTO Sec 63 he told in next 2 weeks and its been more than 2 months but no solution yet.

I e- mailed my grief to TRAI, reached Mr. Subhash Jain - GM UP West Telecom Operations via phone at: 0121-2641415 and email at subhashjain@bsnl.co.in but not even a single response. 

Solution of your complaintGet the DSL line and Telephone lines installed at earliest before we lose our faith in the GOVT. Not just us but every one must not suffer due to these discrepancies. 
ActionThe concerned personnel should be enquired well and ask for the details and make sure lazy & corrupt workers who donot deserve must not be given public holdings responsibility. 
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