|Reason for Complaint|| |
|Complaint Rating||10(in a scale of 1 to 10)|
|Name of the Company Employee||Radha |
I am using this Airtel nos: since 2 yrs, since few months ie; after I recharged for life time I get a message from 543212 saying - Dear Customer , your monthly subscription for Cricket WAP Pack will be renewed on DD-MM-YY, monthly charges Rs. 50. And the amount will be cut on that day without my approval. This is happening though I have not even asked for it anytime.I have called up Airtel customer service many times to complain about this and to stop the same but the executives have been very irritating and have hung up on me. The recent such message states renewal on 29-04-2008.
|Solution of your complaint||The amount cut till date should be reimbursed and no such amount should be henceforth deducted and the sevice executives should be thought basic phone ettiquttes |
|Action||I would complain to the Consumer Forum |