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Complaint Details
Pending

AIRTEL

Posted byramesh babu 
Organization / Product Details
Organization Name
AIRTEL
Organization e-Mail123@airtel.com 
Product/Service DescriptionPrepaid connection document processing
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintCustomer Service 
Complaint Rating6(in a scale of 1 to 10)
Name of the Company Employeefranklin 
Complaint Details

This is Ramesh Babu,having mobile no 9910126355. This is pre-paid connection I had taken around 10 days back from airtel outlet in city center-Karol Bagh (New Delhi).I am unable to access my incoming calls from 01-02-06.

When I called them came to know that my supporting document has not reached the airtel and when I tried ask the customer representative why it has not reached almost after 10 days.I was told to contact the outlet.

What type of service is this.After more than 10 days within same city document is not getting processed.In stead of expediting their internal process,the customer executive instructed me to contact the outlet.

Horrible service.

 

Solution of your complaintProper process in place and before removing any facility,they need to inform the user before hand.  
ActionI will escalate the case within Airtel and if required I will sue against the outlet  
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