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Complaint Details
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Airtel

Posted byAMIT LODHA 
Organization / Product Details
Organization Name
Airtel
View all Complaints against this organization
Organization e-Mail 
Product/Service DescriptionPostpaid connection
Warranty StatusDo not know.
Complaint Details
Reason for ComplaintReliability 
Complaint Rating10(in a scale of 1 to 10)
Name of the Company EmployeeHarish & Poornima and other Airtel Call Center employees 
Complaint Details

I had purchased a mobile sim from Airtel on 29th April, 2008 by paying Rs. 499/- (Rs.300/- deposit and Rs. 199/- as activation charges). Before payment I was given an option to select the number and I did the same and got a number ending with 00. I was told that the same will get activated within half an hour or max by evening.

When the same was not activated by evening, i got in touch with Airtel Call Center (121) and came to know that it takes 24 hours.

Once the said 24 hours were over, i.e. on 30th April, 2008, I again got in touch with Airtel Call Center and then was told that it takes 24-48 hours.

After some time i again got in touch with them to find that the number allotted to me - the same was written on the Receipt and Customer Enrolment Form - has been allotted to somebody else.

In my view its a fradulent practice by the service provider - you show something else while selling and then once the customer is trapped by paying - the service provider does as he likes.

Please help - I want to go to Consumer Court - I want to Sue Bharti Airtel Limited for this fraud.

Best regards,

Amit Lodha
98806 82300 

Solution of your complaintI must get the promised number and Bharti Airtel should apologise in writing for the delay, the lies and the fraud. 
ActionI am planning to move to either the Consumer Court or will sue Bharti Airtel in the Court of Law. 
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